anc77 Privacy Policy — Your Data, Protected
How anc77 collects, processes, and safeguards your personal information when you use our Bangladesh online gaming platform.
Last updated: January 2026
Introduction
This Privacy Policy describes how anc77 ("we", "us", "the Platform") collects, uses, stores, shares, and protects the personal information of users ("you", "your") who access or use the anc77 website and all associated services. By registering an account or using the Platform, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection and use of your personal information as described herein. This policy should be read in conjunction with the anc77 Terms and Conditions.
anc77 is committed to handling your personal data with care, transparency, and respect. We do not collect information beyond what is reasonably necessary to provide our services, verify your identity, process your transactions, and comply with applicable legal and regulatory obligations. This policy explains precisely what data we collect, why we collect it, how long we retain it, and what rights you have in relation to your personal information.
Our Privacy Commitments
1. Information We Collect
anc77 collects personal information in the following categories. The table below summarises the categories of data we collect, the source of that data, and the primary purpose for which it is collected.
| Data Category | Source | Purpose |
|---|---|---|
| Identity Data (name, date of birth, government ID) | Provided by you at registration or KYC verification | Account creation, age verification, fraud prevention |
| Contact Data (mobile number, email address) | Provided by you at registration | Account access, service communications, support |
| Financial Data (mobile wallet identifiers, transaction history) | Generated through your deposit and withdrawal activity | Payment processing, fraud detection, regulatory compliance |
| Technical Data (IP address, device type, browser, session logs) | Collected automatically when you use the Platform | Platform security, fraud prevention, service optimisation |
| Usage Data (games played, bets placed, session duration) | Generated through your activity on the Platform | Responsible gaming monitoring, product improvement, personalisation |
2. How We Use Your Information
anc77 uses the personal information we collect for the following purposes. We process personal data only where we have a lawful basis to do so, as described in Section 3 of this policy. We do not use your data for any purpose incompatible with the purposes set out below.
- To register and maintain your account, including verifying your identity and age in compliance with applicable regulations.
- To process deposits, withdrawals, and all financial transactions conducted via bKash, Nagad, Rocket, and Upay on your behalf.
- To provide customer support and respond to enquiries, complaints, or requests submitted to anc77 via our support email.
- To detect, investigate, and prevent fraudulent activity, money laundering, multiple account abuse, and other prohibited conduct under our Terms and Conditions.
- To monitor gaming behaviour in connection with our responsible gaming obligations, including identifying patterns that may indicate problem gambling and ensuring that self-exclusion measures are respected.
- To send service-related communications, including account notifications, transaction confirmations, security alerts, and material changes to our Terms or Privacy Policy.
3. Legal Basis for Processing
anc77 processes personal data only where one or more of the following lawful bases applies to the processing activity in question. Where more than one basis applies, both are relied upon.
- Contract performance: processing is necessary to fulfil the contract between you and anc77, including operating your account, processing payments, and delivering the services you have requested.
- Legal obligation: processing is necessary to comply with applicable laws, including anti-money laundering requirements, age verification obligations, and responses to lawful requests from regulatory or law enforcement authorities.
- Legitimate interests: processing is carried out in pursuit of anc77's legitimate interests in fraud prevention, platform security, and responsible gaming monitoring, where those interests are not overridden by your rights and interests.
- Consent: where anc77 relies on your consent as the basis for processing (for example, for certain marketing communications), you have the right to withdraw that consent at any time by contacting us.
4. Payment Data and Mobile Wallets
anc77 processes financial transactions exclusively through Bangladesh mobile wallet services: bKash, Nagad, Rocket, and Upay. When you make a deposit or request a withdrawal, anc77 receives confirmation of the transaction from the relevant mobile wallet provider, including the wallet identifier (mobile number) used and the transaction amount. anc77 does not receive, store, or process your mobile wallet PIN, password, or authentication credentials at any point. Those credentials remain within your mobile wallet application and are never transmitted to anc77.
Transaction records — including deposit amounts, withdrawal amounts, dates, and associated wallet identifiers — are retained as part of your account history in accordance with the data retention periods described in Section 6 of this policy. These records are used for account reconciliation, dispute resolution, regulatory compliance, and fraud investigation purposes. Transaction history is accessible to you within your account dashboard at any time.
5. Sharing of Personal Data
anc77 does not sell, rent, or trade your personal data to any third party. We share personal data only in the limited circumstances set out below, and only to the extent necessary for the stated purpose.
- Service providers and technology partners who process data on anc77's behalf under strict data processing agreements — including game platform providers (Pragmatic Play, Evolution Gaming, Spribe, Ezugi), fraud detection technology providers, and KYC verification service providers. These parties are contractually obligated to use your data only for the specified purpose and not to retain it beyond what is necessary.
- Mobile wallet payment processors (bKash, Nagad, Rocket, Upay) to the extent necessary to initiate and confirm financial transactions. These are regulated financial services entities and handle payment data under their own published privacy policies.
- Regulatory, law enforcement, or government authorities where anc77 is required by applicable law to disclose personal data, including in response to valid court orders, legal process, or investigations into money laundering or fraud.
- A successor entity in the event of a merger, acquisition, or sale of all or part of anc77's business, provided that the successor entity is bound by privacy obligations no less protective than those in this policy.
anc77 will never sell, rent, exchange, or otherwise transfer your personal data to advertising networks, data brokers, social media platforms, or any unaffiliated third party for marketing or commercial profiling purposes. We will not share your personal data with any party outside the categories listed above without your explicit consent.
6. Data Retention
anc77 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or for as long as is required by applicable law. Active account holders' personal data is retained for the lifetime of the account plus a minimum period of five years following account closure. This retention period is required to meet anti-money laundering record-keeping obligations and to allow for the investigation and resolution of any disputes or regulatory enquiries that may arise after account closure.
Technical and usage data (session logs, IP addresses, device identifiers) is retained for a shorter period of up to 12 months from the date of collection, unless a longer retention period is required for fraud investigation or regulatory compliance. Marketing communications opt-in data is retained until you opt out, at which point it is deleted within 30 days. Following the expiry of all applicable retention periods, personal data is securely deleted or anonymised in a manner that prevents re-identification.
7. Cookies and Tracking Technologies
The anc77 platform uses cookies and similar browser-based tracking technologies to operate certain essential platform functions and to improve your experience. Cookies are small text files stored on your device by your browser when you visit the Platform. They do not contain executable code and cannot be used to access any files stored on your device beyond the cookie itself.
anc77 does not use third-party advertising cookies or behavioural tracking pixels that report your Platform activity to external advertising platforms or data brokers. You may configure your browser to block or delete cookies at any time; however, blocking essential session cookies may impair your ability to log in or use certain platform features correctly.
- Essential session cookies: required to maintain your login state and enable secure navigation between pages. These cookies expire when you close your browser or log out of the Platform.
- Preference cookies: used to remember your language preference and other optional display settings between sessions. These cookies persist until you clear them or until they reach their set expiry date.
- Analytics cookies: used to collect anonymised, aggregated data about Platform usage patterns — such as which pages are most visited and typical session duration — to help improve platform performance. No personally identifiable data is transmitted through analytics cookies.
8. Your Rights
As a registered account holder on the anc77 platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact anc77 support using the email address published in the footer of this site. anc77 will respond to verified requests within a reasonable timeframe. We may require you to verify your identity before processing a rights request.
- Right of access: you have the right to request a copy of the personal data anc77 holds about you, along with information about how it is being used and on what legal basis.
- Right of rectification: you have the right to request that inaccurate or incomplete personal data held by anc77 be corrected or completed without undue delay.
- Right of erasure: you have the right to request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you withdraw consent (and no other legal basis applies), or where the data has been unlawfully processed. This right is subject to legal retention obligations that may prevent immediate deletion.
- Right to restrict processing: you have the right to request that anc77 restrict the processing of your personal data in certain circumstances, for example where you contest the accuracy of the data while anc77 verifies it.
- Right to object: you have the right to object to processing carried out on the basis of legitimate interests, including for direct marketing purposes. Where you object to marketing, anc77 will cease processing your data for that purpose promptly.
9. Data Security
anc77 implements appropriate technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include SSL/TLS encryption for all data transmitted between your device and our servers, access controls limiting staff access to personal data on a need-to-know basis, secure server infrastructure with regular security assessments, and incident response procedures to address data security events promptly.
While anc77 takes reasonable steps to protect your personal data, no internet-based platform can guarantee absolute security against all possible threats. In the event of a data security incident that is likely to result in a risk to your rights and freedoms, anc77 will notify affected account holders without undue delay and will take all reasonable steps to mitigate the impact of the incident.
10. Children and Minors
The anc77 platform is strictly for adults aged 21 years and above. anc77 does not knowingly collect personal data from individuals under the age of 21. If anc77 becomes aware that personal data has been collected from a person below the minimum age, that account will be immediately suspended, all associated funds will be frozen pending review, and the data will be deleted in accordance with our retention policy. If you believe a minor has registered an account on the platform, please notify us immediately at [email protected].
11. Changes to This Privacy Policy
anc77 reserves the right to update or amend this Privacy Policy at any time. The date of the most recent revision is shown at the top of this page. Where a material change is made to this policy — for example, a change to the categories of data we collect, the purposes for which we use it, or the third parties with whom we share it — anc77 will make reasonable efforts to notify registered account holders via the contact email address on file.
Your continued use of the anc77 platform following the publication of a revised Privacy Policy constitutes your acceptance of the changes. If you do not accept the revised policy, you must cease using the platform and may request account closure by contacting anc77 support.
Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data anc77 holds about you, please contact our support team. Please include your registered mobile number and a clear description of your enquiry so we can handle your request efficiently and accurately.
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